SUSO Wholesale ★ Squeeze master case 96 tubes ★ Gummy master case 80 packs ★ Ships from Tustin, California
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SUSO Wholesale

SUSO Wholesale Team

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Pick a reason and we route it to the right person.

Order questionShipping questionAccount questionDisplay programPayment or invoiceProduct informationClaim: damage or shortageCustom pricing or large orderContact my rep

Support request

We answer within one business day.

Report a shortage, damage or wrong item

  1. Report within 5 business days of receipt, with the order number, SKU, quantity and photos.
  2. Review. SUSO confirms receipt within one business day and reviews the claim with the warehouse and carrier.
  3. Resolution. Replacement on the next shipment or a credit against the invoice. Credits are reviewed by SUSO and never issued automatically.

Every claim carries a status: submitted, under review, approved, denied or more information required, replacement sent, credit issued. Updates come by email and through your rep.

You receive a confirmation email with your claim reference; reply to it with more photos or questions.

Display program request

Tell us about the placement. Eligibility is reviewed per account by your rep.

Ready to stock SUSO?

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